Shipping and Delivery policy

Shipping Policy

Thank you for shopping with Maa-Althahab Perfumes! We are committed to delivering your orders promptly and efficiently across Saudi Arabia. Please read our shipping policy below for detailed information on our shipping process.

  • E-mail confirmation will be sent to your given email address containing the goods you have ordered, the chosen payment method, and the total cost.
  • We ensure your order is processed accurately and handle it delicately via our in-house inventory supervisors.

Shipping Within Riyadh

  • Delivery Time: Orders within Riyadh will be delivered within 24 to 48 hours.
  • Shipping Fee: A flat rate of 18 SAR will be charged for all deliveries within Riyadh.

Shipping Outside Riyadh

  • Delivery Time: Orders outside Riyadh will be delivered within 5 to 7 days, depending on the specific region.
  • Shipping Fee: A flat rate of 18 SAR will be charged for all deliveries outside Riyadh.

Additional Information

  • Order Processing: Orders are processed and shipped within one business day. Orders placed after 3 PM will be processed the next business day.
  • Shipping Carrier: We use reliable and trusted shipping partners to ensure your order reaches you safely and on time.
  • Order Tracking: Once your order is shipped, you will receive a tracking number via email or SMS to track your package.
  • Delivery Attempts: Our courier will make up to two delivery attempts. If both attempts fail, the package will be returned to our warehouse. You will be contacted to arrange a new delivery schedule.
  • Shipping Delays: While we strive to deliver orders within the specified time frames, delays may occur due to unforeseen circumstances such as weather conditions, holidays, or logistic issues.

Contact Us

If you have any questions or need further assistance with your order, please feel free to contact our customer service team at:

  • Phone: +966556643329
  • Email: customer.service@maa-althahab.com

We appreciate your business and look forward to providing you with the best quality perfumes and service.


Maa Althahab Team